Shipping and return policies for Connaisseur
- Shipping Info
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Insured shipping only within Germany and the EU!
- Return Policy
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Online Dispute:
We do not take part in online dispute resolutions at consumer arbitration boards.
If you would like to return a product (e.g. damages resulting from production) or should you believe a shipment has gone lost, please get in touch with us: shop@connaisseur.me
Decisions are made on a case by case basis. If a refund or replacement is confirmed, the customer agrees to send the product back as a trackable shipment at his or her own expense before reimbursement.
Return address:
Connaisseur-Music KG
Kaiserstrasse 59
63065 Offenbach am Main
Germany